About Face 3: The Essentials of Interaction Design
By Alan Cooper, Robert Reimann, David Cronin
When the first edition of About Face was published in 1995, the idea of designing products based on human goals was a revolutionary concept. This completely updated volume presents the effective and practical tools you need to design great desktop applications, Web 2.0 sites, and mobile devices. This book will teach you the principles of good product behavior and introduce you to Cooper's Goal-Directed Design method, from conducting user research to defining your product using personas and scenarios. Read reviews on the book.